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Privacy Policy

Last updated: [13/2/2025]

Indulgence Events (trading name of Direct Disco UK) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website (https://indulgence-events.co.uk/) and purchase tickets for events.

1. Information We Collect

  • Personal information: Name, email address, phone number, billing details.
  • Payment information: Processed securely by Stripe, Google Pay, Apple Pay, and other payment providers; we do not store card details.
  • Usage data: IP addresses, browser type, operating system, and cookies.

2. How We Use Your Information

  • To process ticket purchases and provide customer support.
  • To send event updates and marketing communications (with opt-out options).
  • To improve website functionality and security.

3. Data Retention

  • Personal data is retained for as long as necessary to fulfill purchases, legal, and accounting obligations.
  • Transactional data is stored for a minimum of six years for tax and accounting purposes.

4. Data Sharing

  • We do not sell or share personal data with third parties except for payment processing and legal obligations.
  • Payment data is handled by third-party providers (Stripe, Google Pay, Apple Pay, etc.).

5. Your Rights (GDPR Compliance)

  • Right to access, correct, or delete your data.
  • Right to withdraw consent for marketing communications.
  • Right to data portability and objection to data processing.

For requests, contact us at info@indulgence-events.co.uk.

Cookie Policy

We use cookies to enhance your browsing experience. By using our website, you agree to our use of cookies.

1. What Are Cookies? Cookies are small text files stored on your device to improve functionality and analytics.

2. Types of Cookies We Use

  • Essential cookies: Required for website operation.
  • Analytics cookies: Help us improve user experience.
  • Marketing cookies: Used for targeted advertisements.

3. Managing Cookies You can disable cookies through your browser settings; however, some website features may not function correctly.

Terms & Conditions

1. General

2. Ticket Sales & Payments

  • Payments are processed securely via Stripe, Google Pay, Apple Pay, and credit/debit cards.
  • All prices include applicable taxes.

3. Refund Policy

  • Tickets are non-refundable and non transferable.
  • Refunds for canceled events will be processed within 10 working days.

4. Event Changes & Cancellations

  • We reserve the right to alter event details.
  • If an event is postponed, tickets will be valid for the new date.

5. Liability

  • Indulgence Events is not responsible for personal injury, loss, or damage at events.

For inquiries, contact us at info@indulgence-events.co.uk.

Private Photo Gallery & User Submissions

By registering for access to the Private Photo Gallery, you acknowledge and agree to the following terms:

  1. Data Collection and Use
    To access the gallery, users must provide their full name and a valid email address. This data is collected in accordance with our Privacy Policy and UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
  2. Consent to Communication
    By registering, users expressly consent to receive email communications from Indulgence Events (a trading name of Direct Disco UK) regarding promotional content, future events, and other updates. You may opt out at any time using the unsubscribe link included in our emails or by contacting us directly.
  3. Photographic Content
    All photographs featured within the Private Photo Gallery are the exclusive property of Indulgence Events. These images are protected by copyright and may not be downloaded, shared, reproduced, distributed, or otherwise used without the prior written consent of Indulgence Events.
  4. No Redistribution
    Access to the gallery is granted for personal, non-commercial use only. Registered users agree not to share login credentials or content with any third party.
  5. Revocation of Access
    Indulgence Events reserves the right to revoke gallery access at its sole discretion, particularly in cases of misuse, breach of these terms, or inappropriate sharing of gallery content.
  6. Rights to Remove Content
    If you appear in a photograph and wish to request its removal, please contact us at info@indulgence-events.co.uk with details of the image. We will review your request in line with our content moderation and data protection practices.